Mid Office System

The mid-office is a system that works between the sales channels and suppliers where travel companies manage bookings, inquiry, administration, agent management, customer management as well as can manage their suppliers also.

Tkies is travel technology company offering a robust travel mid office system to operate a travel agency and travel agency in one place. Tkies provides powerful user friendly system to manage agency network and sales process that allows travel companies to administer operations from their desktop. We provide the most effective customizable mid office system which we will help in travel business challenge operations related to sales distribution of flights, car ,hotels, and other travel products .We empower your travel business to automate the manual process like reporting managing B2B and B2C financial reports etc.

Back Office Modules Includes

  • Reporting
  • Website integration
  • Activity tracking
  • Data encryption
  • Financial transactions
  • Accounting package

Here are the TKIES main back office systems and their functions:

Inventory management – organization of connectivity to suppliers via different channels

  • Booking desk – manual or automatic handling of bookings
  • Business rules – the logic behind an organization’s decision-making
  • Accounting – payment processing and reporting
  • Analytics – metrics and reports about business, customers, and employees
  • Customer relationship management – tools for understanding and handling customer activity
  • Customer service – managing different channels for engaging with customers
  • User management – tools for establishing user roles and permissions

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